Protection of personal data according to the General Register of Data Protection (RGPD – the Spanish acronym)

MASSCOM MISUAN, S.L., pursuant to the current legislation on the protection of personal data, informs you that the personal data gathered through the forms on the web site: are included in the specific automated files of users of the user specific services of MASSCOM MISUAN, S.L.

The collection and automated treatment of personal data is aimed at the maintenance of the business relationship and the performance of tasks of information, training, advice and other activities of MASSCOM MISUAN, S.L.

This data will only be transferred to those entities that are required for the sole purpose of complying with the purpose stated above.

MASSCOM MISUAN, S.L adopts the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

The user will be able to exercise the rights of access, rectification, cancellation, opposition, limitation and portability recognised in the aforementioned Regulation (EU) at any time.  These rights may be exercised by the user via email at or to following postal address: C/ Martín de los Heros, 20, 1o Izda., 28008 – Madrid (Madrid) Spain.

The user declares that all the details provided by him/her are true and correct, and undertakes to keep them updated, communicating changes to MASSCOM MISUAN, S.L.

Purpose of the personal data processing:

What is the purpose of us processing your personal data?

At MASSCOM MISUAN, S.L., we process your personal data collected through the Website:, for the following purposes:

  1. In the event of contracting goods and services offered through, in order to maintain the contractual relationship as well as to manage, administrate, inform, provide and improve our service.
  2. To send you the information requested through the forms provided on
  3. To send you newsletters, as well as commercial communications of sales promotions and/or advertising of and the sector.

We remind you that you may oppose the sending of commercial communications by any means and at any time by sending an e-mail to the address indicated above.

The fields of said forms are mandatory, as it would be impossible to carry out the purposes expressed if that information is not provided.

How long will the personal data collected be stored for?

The personal data provided will be kept whilst the business relationship is maintained or if you do not request its suspension, and during the period of time in which legal responsibilities may derive for the services rendered.


The processing of your data is carried out under the following legal bases that validate it:

  1. The request for information and/or the contracting of the services offered by MASSCOM MISUAN, S.L., whose terms and conditions will be at your disposal in every aspect, prior to any eventual hiring.
  2. The free, specific, informed and unequivocal consent, whilst we inform you by placing at your disposal this privacy policy. If you are in agreement, you can accept it by means of a declaration or a clear affirmative action such as selecting the field provided for that purpose.

If you do not provide your personal details, or do so in an erroneous or incomplete manner, we will not be able to attend to your request, and it will result impossible to provide you with the requested information or to be able to complete the contracting of the services.


The data will not be communicated to any third party outside of MASSCOM MISUAN, S.L., unless legally obliged to do so.

Data collected by users of the service

If the user includes files with personal data in the shared hosting servers, Worldwide Translations Agency, S.L.U. does not take responsibility for the user’s failure to comply with the GDPR.

Data retention in accordance with the LSSI (Information Society Services and Electronic Commerce)

MASSCOM MISUAN, S.L.  informs you that, as a data hosting service provider and in accordance with the contents established in the Law 34/2002, of 11 July, on Information Society and Electronic Commerce Services (LSSI), it retains essential information to identify the source of the data stored and the moment in which the service started being provided, for a maximum period of 12 months The retention of this data does not affect the secrecy of communications and may only be used as part of a criminal investigation, or for the purpose of safeguarding public security, placing them at the disposal of  the judges and/or courts or the Ministry if so required by them.

The communication of data to the State Security Forces will be disclosed under the dispositions of the legislation on the protection of personal data.

Intellectual Property Rights of

MASSCOM MISUAN, S.L. is the owner of the entire copyrights, intellectual and  industrial property, know how, and any other rights relevant  to the content of the website, and the services it offers as well as the necessary programs for its implementation and related information.

The reproduction, publication and/or use of the content other than for strictly private purposes, either total or partial, of the website without prior written consent are not allowed.

Intellectual property rights in software

The user must respect third-party programs placed at their disposal by MASSCOM MISUAN, S.L., even if they are free and/or available to the public.

MASSCOM MISUAN, S.L. owns the necessary exploitation and intellectual property rights of the software.

The user does not acquire any right or licence for the hired service, or on the software needed for the provision of the service, nor the technical information for the follow-up of the service, except for the rights and licences necessary for the fulfilment of the hired services, and only during its duration.

For any action exceeding the fulfilment of the contract, the user will need written permission from MASSCOM MISUAN, S.L., leaving the user unauthorized to access, modify or view the configuration, structure and files of the servers belonging to MASSCOM MISUAN, S.L., and will assume civil and criminal liability derived from any incident that may occur on the servers and security systems as a direct result of negligence or malicious behaviour on their part.

Intellectual property of the contents hosted

It is prohibited to use contrary to the legislation regarding intellectual property of the services rendered by MASSCOM MISUAN, S.L.., in particular:

  • The usage that will result contrary to the Spanish laws, or that will infringe the rights of third-parties.
  • The publication or transmission of any content that, in the judgement of MASSCOM MISUAN, S.L., is violent, obscene, abusive, illegal, racist, xenophobic or defamatory.
  • The cracks, software serial numbers or any other content that infringes the intellectual property rights of third parties.
  • The collection and/or use of personal data of other users without their express consent or in contravention of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, with regards to the protection of individuals with respect to the handling of personal data and on their  freedom of  movement.
  • The use of the server of the domain mail r and e-mail addresses to send unsolicited mass spam e-mail.

The user has full responsibility over the content of their website, the transmitted and stored information, the hypertext links, the claims made by third parties and legal actions in reference to intellectual property, third-party rights and child protection.

The user is responsible for compliance with the laws and regulations in force and the rules concerning the online service performance, e-commerce, copyright, public order maintenance as well as universal principles of Internet use.

The user shall indemnify MASSCOM MISUAN, S.L. for expenses generated incurred by the allocation of MASSCOM MISUAN, S.L for which responsibility is attributed to the user, including fees and legal defence expenses, even in the event of a not definitive judicial decision.

Protection of housed information

MASSCOM MISUAN, S.L. makes backup copies of the contents stored on its servers; however it is not responsible for the accidental loss or deletion of the data by users. In the same way, does not guarantee the full replenishment of the erased data by the users, since the aforementioned data could have been deleted and/or modified during the elapsed period of time since the last backup.

The services offered, except for the specific backup services, do not include the replacement of the contents stored in the backup copies made by MASSCOM MISUAN, S.L. when this loss is attributable to the user; in this case, a rate will be determined according to the complexity and volume of the recovery, always with the user’s prior acceptance.

La reposición de datos borrados sólo está incluida en el precio del servicio cuando la pérdida del contenido sea debida a causas atribuibles a MASSCOM MISUAN, S.L.

The replacement of erased data is only included in the service price when the loss of the content is due to causes attributable to MASSCOM MISUAN, S.L.

Commercial communications

Pursuant to the LSSI, MASSCOM MISUAN, S.L. will not send advertising or promotional communications via e-mail or any other equivalent means of electronic communication that have not been previously requested or expressly authorised by the recipients themselves.

In the event of a prior contractual relationship with the users, MASSCOM MISUAN, S.L. is authorised to send commercial communications regarding products or services of MASSCOM MISUAN, S.L that are similar to those originally subject of procurement  with the client.

In any case, the user, after proving their identity, may request through the Customer Service channels that no further commercial communications be sent to them.